Privacy Policy

We are pleased about your visit to our homepage and your interest in msg.unshadow. In addition to providing comprehensive support to our customers and website visitors, the protection of your personal data is an important concern for us.

In the following, you will learn what activities we carry out during your visit to our website, in accordance with applicable data security regulations, what information we may collect, and how it is processed.

All changes to our privacy policy will be updated on this page to continuously inform you about the data that msg systems ag stores and uses.

The most important privacy information is provided below, organised by topic.

I. Name and Address of the Data Controller

Responsible for the collection, processing, and use of your personal data within the meaning of the EU General Data Protection Regulation is:

II. Name and Address of the Data Protection Officer

The data protection officer of the controller is:

III. General Information on Data Processing

1. Why We Use Data

Insofar as you entrust us with personal information, it will only be used by msg.unshadow for the purposes of technical administration of the websites and for customer management to the extent necessary.

2. Information on the Collection of Personal Data

Visiting the website msg.unshadow.io is generally possible without providing personal data. If you wish to use the paid service of msg.unshadow or want to receive personal consultation, you will be asked to provide personal information such as name, company, email, address, and phone number. This data is subject to special provisions, which you will be expressly informed of before submitting your data/request to us and which you confirm by submitting to us:

(Example: "I agree that my personal data (including phone number and/or email address) will be collected, processed, and used for the purpose of contract processing, prospect acquisition, surveying, and information. Disclosure to third parties, with the exception of companies within the msg group, is excluded. I can revoke this consent at any time with msg systems ag, 85737 Ismaning/Munich.")

3. Legal Basis for the Processing of Personal Data

Insofar as we obtain consent from the data subject for processing operations of personal data, Art. 6(1)(a) of the EU General Data Protection Regulation (GDPR) serves as the legal basis.

For the processing of personal data necessary for the performance of a contract to which the data subject is a party, Art. 6(1)(b) GDPR serves as the legal basis. This also applies to processing operations necessary for the implementation of pre-contractual measures.

Insofar as processing of personal data is necessary for compliance with a legal obligation to which our company is subject, Art. 6(1)(c) GDPR serves as the legal basis.

If processing is necessary to protect a legitimate interest of our company or a third party, and if the interests, fundamental rights, and freedoms of the data subject do not override the aforementioned interest, Art. 6(1)(f) GDPR serves as the legal basis for processing.

4. Data Deletion and Storage Duration

The personal data of the data subject will be deleted or blocked as soon as the purpose of storage ceases to apply. Storage may also take place if provided for by the European or national legislator in EU regulations, laws, or other provisions to which the controller is subject. Data will also be blocked or deleted when a storage period prescribed by the aforementioned standards expires, unless there is a need for further storage of the data for the conclusion or fulfilment of a contract.

IV. User Registration

1. Description and Scope of Data Collection

On our website, we offer users the ability to register by providing personal data. The data is entered into an input form, transmitted to us, and stored. The data is not shared with third parties. The following data is collected during the registration process:

• Name (required)
• Address (required)
• Email (required)
• Company (required)
• Phone number (required)
• Comment (required)

During the registration process, consent from the user for the processing of this data is obtained.

2. Legal Basis for Data Processing

The legal basis for the processing of data is Art. 6(1)(a) GDPR when the user has given consent.

3. Purpose of Data Processing

Registration of the user is required for the use of msg.unshadow services.

V. Rights of Data Subjects

If your personal data is processed, you are a data subject within the meaning of the GDPR and you have the following rights vis-à-vis the controller:

1. Right to Information

You can request free information about the scope, origin, and recipients of the stored data, as well as the purpose of storage.

2. Right to Rectification

You have the right to rectification and/or completion vis-à-vis the controller if the processed personal data concerning you is inaccurate or incomplete. The controller must carry out the rectification without delay.

3. Right to Erasure

You can request that the controller delete your personal data without delay, and the controller is obligated to delete this data without delay if one of the following reasons applies:

• (1) The personal data concerning you is no longer necessary for the purposes for which it was collected or otherwise processed.
• (2) You revoke your consent on which the processing was based pursuant to Art. 6(1)(a) or Art. 9(2)(a) GDPR, and there is no other legal basis for the processing.
• (3) You object to the processing pursuant to Art. 21(1) GDPR and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Art. 21(2) GDPR.
• (4) The personal data concerning you has been unlawfully processed.
• (5) The deletion of the personal data concerning you is necessary for compliance with a legal obligation under Union or Member State law to which the controller is subject.
• (6) The personal data concerning you was collected in relation to information society services offered pursuant to Art. 8(1) GDPR.

4. Right to Data Portability

You have the right to receive the personal data concerning you, which you have provided to the controller, in a structured, commonly used, and machine-readable format.

5. Right to Object

You have the right, on grounds relating to your particular situation, to object at any time to the processing of personal data concerning you which is based on Art. 6(1)(e) or (f) GDPR; this also applies to profiling based on these provisions.

The controller shall no longer process the personal data concerning you unless it can demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms, or the processing serves the establishment, exercise, or defence of legal claims.

You have the right to withdraw your data protection consent at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

6. Right to Lodge a Complaint with a Supervisory Authority

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, your place of work, or the place of the alleged infringement, if you consider that the processing of personal data concerning you infringes the GDPR.

The supervisory authority with which the complaint has been lodged shall inform the complainant on the progress and the outcome of the complaint including the possibility of a judicial remedy pursuant to Art. 78 GDPR.